Career at Noven
Noven is an AI-powered platform designed to revolutionize Australian skilled immigration. We aim to make migration to Australia more transparent, intelligent, and professional.
AI Research Scientist
Full-time
Research Team
Location: San Francisco
Key Responsibilities
- Research and optimize RAG to improve immigration policy AI model accuracy
- Design and train large language models specifically for Australian immigration regulations
- Analyze immigration data to build high-quality knowledge graphs
- Research NLP techniques for semantic understanding in immigration consulting scenarios
- Collaborate with engineering teams to transform research findings into deployable AI systems
- Continuously track immigration policy changes and update AI model knowledge bases
Requirements
- Doctor's degree or above in Computer Science, AI, or related fields
- 3+ years of machine learning/deep learning R&D experience
- Proficient in Python, PyTorch/TensorFlow and other AI development frameworks
- Familiar with LLM fine-tuning, RAG, and vector databases
- Background in NLP, knowledge graphs, and information retrieval
- Excellent English reading and writing skills for technical literature
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AI Engineer
Full-time
Development Team
Location: San Francisco
Key Responsibilities
- Deploy and optimize AI models in production environments
- Develop and maintain backend API services for immigration consulting AI systems
- Integrate multiple AI models (DeepSeek, Gemini, OpenAI) into unified platform
- Optimize AI inference performance ensuring 24/7 stable service response
- Build real-time data pipelines supporting dynamic immigration policy updates
- Collaborate with frontend teams to implement smooth AI conversation experiences
Requirements
- Bachelor's degree or above in Computer Science or related fields
- 3+ years of AI/ML engineering development experience
- Proficient in Python, Node.js, TypeScript programming languages
- Familiar with Next.js, React, Supabase and modern web technology stacks
- Cloud service deployment experience (AWS, Azure, GCP)
- Familiar with Docker, Kubernetes containerization technologies
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Senior Australian Immigration Consultant
Full-time
Product Team
Location: San Francisco
Key Responsibilities
- Curate and maintain authoritative sources (Migration Act/Regulations, policy instructions, legislative instruments, ministerial directions, state nomination criteria) with precise citations and permalinks
- Translate complex policies into structured rules, decision trees, and data schemas powering product features and AI retrieval
- Design and execute policy validation tasks; review AI outputs for factual accuracy and build high-difficulty red-teaming cases
- Collaborate with product and engineering to define user intent taxonomy, information architecture, and search/retrieval requirements
- Build and maintain high-quality evaluation datasets and ground truth for RAG and prompts; continuously improve indexing and prompting strategies
- Analyze user questions and conversation logs to surface unmet needs and prioritize product improvements
Requirements
- MARA (Migration Agents Registration Authority) certification required
- 5+ years of Australian skilled immigration consulting experience
- Deep understanding of SkillSelect, state nomination programs application processes and requirements
- Familiar with points test system, ANZSCO classifications, English test requirements
- Rich successful case experience, especially with high-score applicants
- Excellent Chinese and English communication skills for complex consulting scenarios
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Australian Immigration Consultant (Mid-level)
Full-time
Product Team
Location: San Francisco
Key Responsibilities
- Assist in sourcing and verifying official documents and policy updates; maintain a detailed change log
- Annotate policy sections with metadata and tags; map content to ANZSCO and visa subclasses
- Prepare structured examples, FAQs, and test cases for model evaluation and product QA
- Support data labeling, documentation, and knowledge base hygiene across the product
- Run periodic audits on links and citations to fix drift and inconsistencies
- Partner with PM and engineers to triage issues and support release QA
Requirements
- MARA certification or currently applying
- 3-4 years of Australian immigration related experience
- Familiar with basic immigration programs and application processes
- Good customer service awareness and communication skills
- Detail-oriented with good documentation and data management abilities
- Interest and ability to learn new technologies and AI tools
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Marketing Specialist
Full-time
Marketing
Location: San Francisco
Key Responsibilities
- Develop and execute Noven brand digital marketing strategies
- Manage social media accounts (X, LinkedIn, etc.) to enhance brand awareness
- Create high-quality immigration-related content including articles, videos, and graphics
- Plan and execute online marketing campaigns to attract target user groups
- Analyze user data and market trends to optimize marketing strategies and conversion rates
- Collaborate with immigration consultant teams to create professional immigration education content
Requirements
- Bachelor's degree or above in Marketing, Communications, or related fields
- 3+ years of digital marketing or brand promotion experience
- Proficient in social media operations and content marketing strategies
- Excellent Chinese and English writing skills with creative thinking
- Familiar with Google Analytics, social media analytics tools and data analysis platforms
- Immigration industry knowledge or related background preferred
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