Privacy Policy

Effective Date: March 14, 2025

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At Noven AI, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.

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1. Information. We Collect We collect personal information when you create an account, subscribe to our services, or interact with Noven AI. This includes your name, email address, payment details, and any data you provide while using our chatbot services. We may also collect technical data such as IP address, device type, and browsing behavior.

2. How We Use Your Information. Your information is used to provide and improve our services, process payments, personalize user experience, and ensure security. We may also use it for customer support, account management, and to communicate service-related updates or promotional content if you opt-in.

3. Data Storage and Security. We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or misuse. Data is stored securely on encrypted servers, and access is restricted to authorized personnel only. While we take strong precautions, no online system is completely secure, and users should take their own security measures as well.

4. Third-Party Sharing. We do not sell or rent your personal data. However, we may share it with third-party service providers for payment processing, analytics, and cloud storage. These providers are required to comply with strict data protection standards. In certain legal situations, we may disclose data as required by law or to enforce our Terms & Conditions.

5. Cookies and Tracking Technologies. We use cookies and similar tracking technologies to enhance user experience, analyze site performance, and provide personalized content. Users can manage cookie preferences through their browser settings, though some features may be affected if cookies are disabled.

6. User Rights and Data Control. Users have the right to access, update, or delete their personal data. You may also request a copy of your data or object to certain types of processing. To exercise these rights, please contact us at info@novenai.com. We will respond to such requests in accordance with applicable data protection laws.

7. Data Retention Policy. We retain user data only as long as necessary to fulfill the purposes outlined in this policy. Account information and chatbot interactions may be stored for service improvement, but we periodically review and delete unnecessary data. Users who cancel their subscriptions may request data deletion at any time.

8. Changes to This Privacy Policy. We may update this Privacy Policy to reflect changes in legal requirements or our data practices. If significant changes are made, we will notify users via email or an in-app notice. Continued use of our services after updates constitutes acceptance of the revised policy.

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For any privacy-related inquiries, please contact us at info@novenai.com.